SHACC

... your local sexual health service

Home Our service About us Sexual Health Information Our performance For Shacc members  

Feedback page on our service

(the printable version is here)

We'd value your feedback on how visiting a SHACC clinic was for you as we try to improve our services for the future. All information is anonymous and confidential.

Instructions: The following questions concern your experience of SHACC. Don't spend time agonizing over answers! For each question, check the answer that is most true for you. When finished, press the Submit Form button at the bottom. The Reset Form will clear the form in case you need to start again. There is a free text box at the end for any comments you may wish to make.


Firstly, about you

Please indicate your age group

10-19 20-29 30-39 40-49 50-59 60-69 70+

...and your gender

Male Female


1. Where did you go?

Which of our clinic sites did you visit most recently?

De Montfort Student Health Centre Saffron Group Practice Saffron Surgery Merridale Medical Centre
The Hedges Dr Roy Dr Chauhan Victoria Park Health Centre
The Charnwood Practice Groby Road Medical Centre Can't remember


2. How you found out?

How did you hear about our service?

Referred by own GP / nurse Friend / contact recommended it
Radio or TV Poster or flyer Other


3. Getting your appointment

It easy was it to get an appointment

Strongly disagree Disagree Neutral Agree Strongly agree


4. Finding us

The clinic was easy to find

Strongly disagree Disagree Neutral Agree Strongly agree


5. Confidentiality

During my visit I felt sure that confidentiality would be preserved

Strongly disagree Disagree Neutral Agree Strongly agree


6. Being put at ease

The health care professional I saw put me at ease

Strongly disagree Disagree Neutral Agree Strongly agree


7. Confidence in care received

I felt confident that the health care professional knew their job

Strongly disagree Disagree Neutral Agree Strongly agree


8. Aftercare arrangements

The plan for after the consultation (getting results / further treatment etc) was clearly communicated

Strongly disagree Disagree Neutral Agree Strongly agree


9. Overall assessment

I would recommend this service to a friend

Strongly disagree Disagree Neutral Agree Strongly agree


10. Your say..

Make any comment you like, maybe more detail on what you agree or disagree with above. (Feel free to vent your spleen but constructive comments are, well, more constructive.)


Phew! Thank you for your feedback! All answers will be treated confidentially!

             

Last modified: 27-01-14